Phone Lock Samsung Rugby 2 - Steps to Unlock

The Problem
I recently had an issue where one of our mobile phones was returned to me with a phone lock on it. I tried a couple of simple passwords and had no luck.

So after working with Samsung & ATT they gave me the following process to reset the phones to factory default, therefore letting you get around the password.

The Solution

NOTE : This will wipe everything on your phone, that is not on your SD card. Thanks J Gardner. I should had this here earlier.

• Turn off the phone. 
• Take off the back cover and remove the battery & SIM Card
• Put the battery back in and turn on the phone
• When you get the message "SIM card is missing" (or something like that) dial the following number:
• *2767*3855#
• It will reset the phone but wait till it is done and turns back on.
• Turn off the phone by using the power button(Don't kill by using the battery)
• Put the sum card back in and put the phone back together
• Turn it back on

It should now work and start up without a password.

NOTE: It was explained to me this would only work on the GSM version of this phone the A847. Not sure if that is the case or not.